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Privacy Policy

Last updated: January 15, 2024

1. Introduction

NHS Jobs ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare job portal and related services.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws. This policy describes our practices for handling personal information in accordance with these requirements.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact information (name, email address, phone number)
  • Professional information (CV, qualifications, work experience, professional registrations)
  • Account information (username, password, account preferences)
  • Application data (job applications, interview notes, employment history)
  • Communication records (emails, messages, feedback)

2.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, click patterns)
  • Location data (approximate location based on IP address)
  • Cookies and tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

  • Job Matching: Connecting you with relevant healthcare job opportunities
  • Account Management: Creating and managing your user account
  • Application Processing: Facilitating job applications and communications
  • Service Improvement: Analyzing usage patterns to improve our platform
  • Legal Compliance: Meeting regulatory requirements and preventing fraud
  • Communication: Sending important updates and notifications

4. Information Sharing

We may share your information in the following circumstances:

4.1 With Healthcare Employers

When you apply for jobs, we share relevant information with healthcare employers, including your CV, qualifications, and application details.

4.2 Service Providers

We work with trusted service providers who help us operate our platform, including hosting providers, analytics services, and recruitment tools.

4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety, or the rights and safety of others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and employee training
  • Secure data centers with physical security measures
  • Regular backups and disaster recovery procedures

6. Your Rights

Under data protection laws, you have the following rights:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured format
  • Objection: Object to processing based on legitimate interests
  • Automated Decisions: Not be subject to automated decision-making

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

7.1 Essential Cookies

Required for the website to function properly, including authentication and security.

7.2 Analytics Cookies

Help us understand how visitors use our site to improve functionality and user experience.

7.3 Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

8. Data Retention

We retain your personal information for the following periods:

  • Active Accounts: As long as your account remains active
  • Job Applications: 2 years after application submission
  • Marketing Data: 3 years from last interaction
  • Legal Requirements: As required by applicable laws and regulations

9. International Data Transfers

Your data is primarily processed within the UK and European Economic Area (EEA). If transfers to other countries are necessary, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

📧 [email protected]

📞 0800 123 4567

General Inquiries

📧 [email protected]

📍 NHS Jobs, Leeds, UK